Operational Performance Competitive Advantage
Cruise Ship Lines Operational Efficiency
piMetrics360 offers a powerful and innovative AI-ready platform that unlocks unique capabilities and a competitive advantage for cruise ship brand operators that have invested or are investing heavily in operational transformation and continuous improvement programs and that are focused on operational efficiency and productivity improvement.
piMetrics360 facilitates concurrent monitoring of 100's and 1,000's of processes, accelerates reduction of process completion times, and drives operational process efficiency improvement - in support of revenue generating processes as well as operations and customer experience (CX) processes.
IMMEDIATE VALUE DELIVERY
piMetrics360 can be setup, configured, and connected to capture and automatically diagnose (within hours or a few days) the efficiency of on-shore and port-side operational processes that support revenue generation as well as customer experiences - particularly Sales and Distribution, Procurement and Supply Chain Management, Destination Port Management, and others.
piMetrics360 uses the outcome of these diagnostics to automatically produce advanced analytics insights that establish the highest priority opportunities for process efficiency improvement, while continuously creating process efficiency baseline measures. These results drive and accelerate a transformation or continuous improvement team's planning and execution efforts.
piMetrics360 can also be setup to capture and automatically diagnose the efficiency of onboard operational processes that support ship-based revenue generation as well as customer experiences - particularly Hotel and Guest Services operational processes - as well as other critical vessel operational processes such as Marine operations.
Ticket Sales
Procurement & Supply Chain
Hotel Services - such as Guest Check-in
Guest Services
Marine Operations - such as Crew Scheduling
Regulatory Compliance
Destination Port Management
piMetrics360 serves as a proactive platform for rapid, data-driven, value creation and value capture on an enterprise scale.
Automated active operational process efficiency diagnostics and monitoring (Pre-Transformation and Post-Transformation)
Rapid automated process efficiency baseline measurement and recapture
Automated pre-configured process efficiency analytics - no setup required
Automated identification of process bottlenecks
Automated internal process efficiency benchmarking
Automated process efficiency best practice analytics
Automated process Productivity Loss Cost estimator
Analytics insights that drive continuous improvement planning
Value Delivery Focus Areas
piMetrics360 can drive and accelerate many functions of a cruise ship lines operational transformation and continuous improvement program with:
piMetrics360 comes equipped with a collection of innovative, automated, data-driven features (analytical tools) that support powerful use cases for each of the above value delivery focus areas. These tools are fully automated and require no functional work on the part of users.
